FAQs

Frequently Asked Questions

What is your refund policy?

We offer a 30-day return policy. If you are not satisfied with your purchase, you can contact us to request a return or exchange. Items must be unused, with tags attached, and in their original packaging.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.

Can I modify or cancel my order after placing it?

Yes, you can request changes or cancellations within 12 hours of placing your order. After this time, orders may already be processed and cannot be modified.

Do you ship internationally?

Yes, we ship worldwide. We offer free shipping on all orders, no matter where you are located.

How long does shipping take?

Orders are processed within 1–3 business days. Delivery typically takes 7–12 business days depending on your location. You will receive a tracking number once your order has been shipped.

Do you offer free shipping?

Yes! We offer free shipping worldwide. There are no hidden fees — the price you see is the price you pay.

Can I track my order?

Yes! Once your order is shipped, you will receive a tracking number via email. You can use this to track your order on our website or the courier’s website.

Is my payment secure?

Yes, all payments are processed securely using trusted and encrypted payment providers. Your personal and payment information is fully protected.